Shipping/Returns Policy

Thanks for shopping at Board's Northern Nectars.

 

Shipping Policy

Payment

Once your order has been placed Board's Northern Nectars will contact you with an invoice total and ask for your credit card details.

Packages will NOT be sent until payment has been received. Customers are obliged to pay within three days of placing the order. Board's Northern Nectars will provide you with one additional day (that's four days total). If payment has not been received on the fourth day, the transaction will be cancelled.

If you are having issues with any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.

Shipping

All orders will ship within 3-5 business days from the date of payment. All packages will be sent via Canada Post with a minimum charge of $12. Beyond the $12 minimum fee all shipping amounts stated on this site are approximate. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.

Returns Policy

If you are not entirely satisfied with your purchase, we're here to help.

You have 30 (change this) calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

 

Refunds Policy

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping on Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, please contact us.

How to Purchase Our Products

If you're interested in any of our products, you can order right here on our website and we’ll contact you to finalize the transaction. If you have any questions, we would enjoy hearing from you, please call us toll free at 1-888-363-2827 or 1-705-729-2939.

Bee Welcomed

6866 Hwy. 534,
RR#1 Nipissing, Ontario,
CANADA • P0H 1WO
Phone: 1 (705) 729-2939
Toll Free: 1 (888) 363-2827
info@boardshoneyfarm.com

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